SATNAC (Southern Africa Telecommunication Networks and Applications Conference)
Stellenbosch, 3 - 6 September

Brander, W. and Wesson, J.L.
Implementing Adaptive Mobile Notification Services: A Model Based Approach.

Lee Son, A. and Calitz, A.P.
Use of Mobile Technology and Intelligent Interfaces to assist Contact Centres and Field Technicians.

Lee Son, M. and Calitz, A.P.
A Model for Collaboration Services between Mobile Devices.

Mabinya, B., Cilliers, C.B. and Greyling, J.G.
Visual Data Mining of Novice Programmer Behaviour.

Singh, A. and Wesson, J.L.
Using Intelligent User Interfaces to Support Contact Centre Operations.

du Toit, S.F. and Calitz, A.P.
A Model for the Visual Data Mining of Call Patterns.